One-stop medical equipment solutions for global healthcare providers:
- Pioneer in one-stop medical services
- Serving 2,000+ hospitals worldwide
- TUV certified Golden Supplier
- No MOQ for ODM/OEM services
- Multi-language support (English, Spanish, French)
- Real-time production & transport visualization
- Professional online installation training
- Comprehensive DDP service available
What is the warranty period for the AED?
We provide a one-year warranty for free on our products.
How is after-sales technical support handled?
We provide technical support via manuals and videos. Our engineers respond promptly via email or phone. For hardware issues within warranty, we provide free spare parts or repair services.
What are the typical delivery times?
Express (DHL/UPS) takes 7-10 days; Air freight takes 3-10 days; Sea freight ranges from 10-45 days depending on the destination port.
What is the production lead time?
40% of products are in stock. Production for others varies: 50% take 3-10 days, and 10% take 15-30 days.
What payment methods do you accept?
We accept Telegraphic Transfer (T/T) in advance, Western Union, MoneyGram, PayPal, and Trade Assurance.
What languages are available on the trainer?
The device currently supports Chinese, English, and Turkish voice prompts and instructions.