One-Stop Medical Equipment Service
- Serving 2,000+ hospitals worldwide
- Approved supplier for multiple national governments
- Visualization in production, delivery, and transport
- Online training for installation and maintenance
- Multi-language support (English, Spanish, French, Cantonese)
What is the warranty for the products?
We offer a one-year warranty for free.
What kind of after-sales service do you provide?
We provide technical support via operating manuals and videos. Our engineers respond promptly to emails and calls. Hardware issues within the warranty period are covered with free spare parts or repairs.
How long does delivery take?
Express (DHL/UPS/TNT) takes 7-10 days; Air freight takes 3-10 days; Sea freight takes 10-45 days depending on the destination port.
What are your payment terms?
We accept Telegraphic Transfer (T/T) in advance, Western Union, MoneyGram, PayPal, and Trade Assurance.
What is the production lead time?
Approximately 40% of products are in stock. Others require 3-10 days for production, with some specialized items requiring up to 30 days.
Do you support international shipping methods?
Yes, we can deliver products by express, air freight, or sea freight, and we also provide DDP services.