One-stop medical equipment solutions providing:
- Pioneer supplier in medical equipment service
- Supplying over 2,000+ hospitals worldwide
- TUV Certified Golden Supplier
- Visualization in production, delivery, and transport
- Professional training for installation and maintenance
- Support for English, Spanish, French & Cantonese
1. What is the warranty for the products?
We offer a one-year warranty for free.
2. What kind of after-sales service do you provide?
We provide technical support through operating manuals and videos. Our engineers respond promptly via email, phone, or online training.
3. What are the shipping options and delivery times?
We ship via Express (7-10 days), Air Freight (3-10 days), or Sea Freight (12-45 days depending on the port).
4. What is the lead time for production?
40% of products are in stock; others take between 3 to 30 days depending on the complexity.
5. What payment terms do you accept?
We accept T/T in advance, Western Union, MoneyGram, PayPal, and Trade Assurance.
6. Do you support OEM/ODM services?
Yes, we provide ODM/OEM services with no MOQ requirement.