1. What are the available payment methods?
We accept Trade Assurance, Credit Cards, T/T (Bank Transfer), Western Union, and L/C.
2. How long is the delivery time?
Ready stock is shipped within 24 hours. OEM orders typically take 2-7 working days. All items undergo a one-to-one safety inspection.
3. Do you provide training on how to use the device?
Yes, we provide video tutorials covering installation, operation, and maintenance, plus real-time online video calls for training.
4. What is the warranty period for the AED?
We offer a warranty ranging from 12 to 60 months depending on the specific configuration.
5. Do you support international languages?
The device supports up to 12 different languages, and customized language settings are available upon request.
6. How quickly do you respond to inquiries?
Our professional team guarantees a detailed response within 24 hours, with after-sales support responding within 8 hours.